Introduction

At Hotel Casa Delphine, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you voluntarily provide when making a reservation, subscribing to our newsletter, or contacting us.
• Usage Information: Information about how you use our website, including IP addresses, browser type, pages visited, and access times.
• Cookies: We use cookies to enhance your experience on our website, such as remembering your preferences and understanding how you interact with our services. You can disable cookies in your browser, though this may affect your experience on the site.

How We Use Your Information

We use the information we collect to:

• Process and manage reservations and payments.
• Send reservation confirmations and related updates.
• Improve our website and personalize your experience.
• Send marketing and promotional communications (only if you have opted in to receive them).
• Respond to your inquiries and provide support.

Sharing Information with Third Parties

We do not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with service providers who assist us in operating our website, processing payments, or sending emails on our behalf.
• Legal Compliance: We may disclose your information if required by law or if we believe that disclosure is necessary to protect our legal rights, comply with a court order, or ensure the safety of our users.

Information Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or alteration. However, we cannot guarantee absolute security for information transmitted over the Internet.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at:

Hotel Casa Delphine
Email: [email protected]

Last Updated: August 26, 2024